Laylaa Truffles and Bites in Dubai | UAE Handmade Pure Luxury Chocolate for Gifting

Terms and Conditions

Effective Date: January 01, 2026

We hope you enjoy the ease and convenience of shopping on www.laylaa.ae. Your confidence in our website and your internet security is really important to us. If you have any questions about our Term and conditions, please email care@laylaa.ae

These Terms and Conditions (Terms) govern your use of the Laylaa Truffles & Bites website (Website) and any purchases made through it. By accessing or using the Website, you agree to comply with these Terms, the UAE Federal Laws, and all applicable regulations in the Emirate of Ras Al Khaimah. If you disagree with these Terms, you must cease using the Website immediately.

01. Eligibility

By using this Website, you confirm that:

You are at least 18 years old and legally capable of entering into binding contracts under UAE law.

02. Use of the Website

Accounts: Users cannot create accounts on this Website. All purchases are made as a guest.

Content Upload: Users are prohibited from uploading, sharing, or posting any content (text, images, etc.) on the Website.

Purchases: Users may purchase products via one-time payments only. Subscription plans are not offered.

03. Intellectual Property Rights

All content on the Website, including but not limited to the Laylaa Truffles & Bites name, logo, trademarks, graphics, and product designs, is the exclusive property of Laylaa Truffles & Bites and protected under UAE Federal Law No. 37 of 1992 on Trademarks and relevant intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

04. Product Purchases

Pricing and Payment

All prices are displayed in AED (United Arab Emirates Dirhams)

Payment is due immediately upon checkout.

Order Confirmation

Orders are subject to product availability.

A confirmation email will be sent upon successful payment. This email constitutes our acceptance of your order.

Delivery

Delivery areas: UAE-wide

Delivery times and fees will be communicated during checkout.

Risk of loss or damage to products transfers to you upon delivery.

Returns and Refunds

Returns are accepted only for defective or damaged products

Refund requests must be made within 10 days of delivery via care@laylaa.ae

05. Promotions, Contests, and Sweepstakes

Any promotions, contests, or sweepstakes offered by Laylaa Truffles & Bites will be subject to compliance with advertising and competition laws.

06. Limitation of Liability

Laylaa Truffles & Bites shall not be liable for:

Indirect, incidental, or consequential damages arising from your use of the Website.

Errors or interruptions in Website functionality.

Third-party actions (e.g., payment processors, delivery services).

07. Amendments

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website after changes constitutes acceptance of the revised Terms.

08. Consumer Rights

Receive accurate information about products.

Return defective or misdescribed goods.

File complaints with the UAE Consumer Protection Department if unresolved by us.

09. Force Majeure

Laylaa Truffles & Bites is not liable for delays or failures in performance due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, or pandemics.

10. Electronic Transactions

By using this Website, you consent to conducting transactions electronically, in compliance with UAE Federal Law

Contact Us

Email: care@laylaa.ae

Registered Address: 42Bst, Sheikh Khalifa City, Al Dhaith South,Ras Al Khaimah, United Arab Emirates

By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.