Laylaa Truffles and Bites in Dubai | UAE Handmade Pure Luxury Chocolate for Gifting

Privacy Policy

Effective Date: January 01, 2026

We hope you enjoy the ease and convenience of shopping on www.laylaa.ae. Your confidence in our website and your internet security is really important to us. If you have any questions about our Privacy Policy, please email care@laylaa.ae

Laylaa Truffles & Bites LLC (the Company), a duly registered e-commerce entity under the laws of the United Arab Emirates, is committed to safeguarding the privacy and confidentiality of personal data in strict compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and its implementing regulations. This Privacy Policy (Policy) delineates the lawful basis for the collection, processing, storage, and transfer of personal data acquired through the Company’s digital platform, http://www.laylaa.ae (the Website).

By accessing or utilizing the Website, you (Data Subject) expressly consent to the terms herein, which constitute a binding legal agreement under UAE law.

01. Categories of personal data collected

The Company shall collect and process the following data in accordance with Article 5 of the PDPL:

(a) Identifiable Personal Data

Full name, contact details (email address, mobile number), and physical delivery address.

Payment transactions are processed through PCI DSS–compliant third-party payment gateways. We do not store or retain any financial or cardholder data after the transaction is completed.

02. Lawful purposes of processing

Pursuant to Article 6 of the PDPL, personal data is processed exclusively for the following legitimate purposes:

Order Fulfillment: Execution of contractual obligations, including order processing, delivery, and invoicing.

Customer Engagement: Communication regarding transactional updates (e.g., order confirmations, shipping notifications).

03. Cookies

The Website employs first-party cookies (essential for functionality) and third-party analytical cookies (e.g., Google Analytics). Non-essential cookies require prior consent via the Website’s cookie banner, as per PDPL Article 19.

04. Data retention

Personal data is retained only for the duration necessary to fulfill the purposes outlined herein, or as mandated by UAE law (e.g., commercial transaction records for 5 years under Federal Law No. 18 of 1993).

05. Amendments to policy

The Company reserves the right to modify this Policy to reflect regulatory updates. Revised terms become effective immediately upon publication on the Website. Continued use constitutes acceptance of amendments.

06. Contact the data controller

For inquiries or to lodge a complaint:

Email: care@laylaa.ae

Registered Address: 42Bst, Sheikh Khalifa City, Al Dhaith South,Ras Al Khaimah, United Arab Emirates

By utilizing the Website, you irrevocably acknowledge and accept the terms of this Privacy Policy.